Privacy Policy

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Sposa Jewellery and Gemstones

 
Doha, State of Qatar

Last updated: 8 August 2026

 

1. Introduction

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 Sposa Jewellery and Gemstones ("Sposa," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website www.sposajewelry.com (the "Website") or when you interact with us in person at our Doha office. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

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By using the Website, booking an appointment, or making a purchase, you agree to the collection and use of information as described in this Policy.

 

2. Information We Collect

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 We may collect the following types of information:

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2.1 Information you provide directly:

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• Name, email address, phone number

• Shipping and billing address

• Payment details (processed securely through our payment provider; we do not store full card numbers)

• Appointment preferences and any details you share when booking a consultation

• Any messages you send us through the contact form, WhatsApp, or email

 

2.2 Information collected automatically:

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• IP address, browser type, and device information

• Pages visited, time spent on the Website, and referring website

• Cookies and similar tracking technologies (see Section 6 below)

 

3. How We Use Your Information

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 We use the information we collect to:

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• Process and fulfill your orders

• Schedule and manage appointments at our Doha office

• Communicate with you about your order, appointment, or inquiries

• Provide customer support

• Send certification documentation for your purchases

• Improve our Website and product offerings

• Comply with legal and regulatory obligations under Qatari law

• With your consent, send you updates about new collections or promotions (you may opt out at any time)

 

4. How We Share Your Information

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 We do not sell your personal information. We may share your information with:

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• Payment processors, to securely complete your transaction

• Shipping and courier providers, to deliver your order

• Service providers who help us operate the Website (e.g., hosting, IT support), under confidentiality obligations

• Legal or regulatory authorities, where required by law or to protect our rights

 

5. Data Storage & Security

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5.1 We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration.

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5.2 While we take security seriously, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

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5.3 Your information is retained only for as long as necessary to fulfill the purposes described in this Policy, or as required by applicable law.

 

6. Cookies

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6.1 Our Website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze site traffic.

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6.2 You can control or disable cookies through your browser settings; please note that some features of the Website may not function properly if cookies are disabled.

 

7. Your Rights

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 Depending on applicable law, you may have the right to:

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• Request access to the personal information we hold about you

• Request correction of inaccurate information

• Request deletion of your information, subject to legal or contractual retention requirements

• Withdraw consent to marketing communications at any time

 

To exercise any of these rights, please contact us using the details in Section 9 below.

 

8. Children's Privacy

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 Our Website and services are not directed at individuals under the age of 18, and we do not knowingly collect personal information from minors.

 

9. Contact Us

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 If you have questions about this Privacy Policy or how we handle your personal information, please contact us at:

 

Sposa Jewellery and Gemstones
Office G35, Regus – The Pearl Island
Street 224, Area 66, Building 84

Piazza Level, QQ05A, Qanat Quartier

P.O. Box 301588 Doha - State of Qatar

Phone: +974 4042 9602
Mobile/WhatsApp: +974 3369 6767
Email: info@sposajewelry.com

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10. Changes to This Policy

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 We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Continued use of the Website after changes constitutes acceptance of the revised Policy.

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